Tourism. Hospitality. Events Leadership Link Alice Springs


Tourism. Hospitality. Events

T.H.E. Leadership Link – Mentoring Programme – Alice Springs

Feb 2015

 With the assistance of the Department of Business and Tourism Central Australia, CHARTTES facilitated a mentoring program “T.H.E Leadership Link” to support the growth of local emerging leaders within the Tourism. Hospitality and Events industry.

The program involved eight mentoring relationships being established with employers and employees throughout Alice Springs.

 A series of six breakfast discussions were held as well as the one- on-one sessions with mentors/mentees.

The discussions explored issues of leadership including:

  • Traits and skills of credible leadership
  • Managing resistant workers
  • Ethical leadership
  • Six Thinking Hats – a strategy for problems and solutions
  • Leadership Lessons from Sports
  • Building employee engagement
  • Managing career development

 Whilst there is some challenge to measure the effectiveness of the programme as a result of the confidential nature of the mentoring conversations, anecdotal feedback from employers of mentees and comments of mentors was very positive.

 Feedback from Mentees

  • The breakfast sessions helped me to gain a broader perspective and to question my established ways of thinking.
  • Flexibility of sessions to adapt topics to suit mentors (worked well).  Benefit (gained) from views and experiences of workers within a range of different workplaces. 
  • I acquired very useful tools to deal with specific situation not only in the monthly catch-ups but also with my mentor.  I learnt different aspects of what a leadership role should have.  
  • Ability of facilitator in generating discussion (worked well) Plus recommendation of books and follow up emails with useful links.

 From Mentors:

  • It’s refreshing to talk to keen and enthusiastic people and help to guide them and help them develop in their careers.
  • Breakfast sessions were an excellent opportunity to learn more about leadership and were always informative and relevant. 
  • Believe that what worked well was the opportunity for businesses to select key team members to develop so they can contribute to the organisation’s performance and objectives. 
  • This will definitely assist with the productivity of the business.  Breakfast sessions were a great part of the programme and an opportunity for the mentors also to further learn about leadership.

 Due to the success of the Alice Springs T.H.E Leadership Link program, CHARTTES will be offering the same program to Darwin business, commencing April 2015. For more information please call 08 8941 1956 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it